Delivered a Customer-focused Sales Conversation
Why You Should Attend 

Are you facing the challenges of sales conversations with prospects and clients? Are you experiencing the low morale because of poor sales opening, presentation and closing rate due to having difficulties to engage prospects and clients in a convincing manner?

Great sales conversations not only educate, encourage but also engage better interaction with prospects and clients. It helps the salespersons to win positive impression from prospects and customers, fills the sales pipeline; closes more deals and maximizes the opportunities for existing accounts.

 

This course is designed to develop your sales conversation skills to become a trusted advisor that engages your prospects and clients during and after the sales. It is a highly practical course that boosts the salespersons’ confidence and credibility to deliver impressive sales conversations that will boost confidence and maximize salespersons’ chances of getting the desired result.

 
What Benefits You Get 
  • Develop sales conversation skills for positive first impression
  • Establish trust, credibility and deeper relationship with prospects and clients
  • Improve personal sales effectiveness and business results
 
What You Will Learn
  • Plan and deliver sales conversations with prospects, referrals, and clients
  • Build rapport from small talk that related to prospects and customers’ perspectives
  • Manage the art of questioning and listening that connect to customers’ needs and specific objectives
  • Structure sales conversations that deliver value-linked proposals to sustain customer interest, desire, and action
  • Engage and persuade prospects and customers with voice projection, visual and body language to support objectives and gain conviction
  • Develop compelling messages that speak customers language
  • Adapt communication styles to the personality styles of prospects/customers
  • Engage audience involvement, handle objections and move to next step
  • Tips of Do and Don’t of sales conversations for closing opportunities and developing relationships
 
How YOU will Learn
A skill-building workshop that is highly participatory and interactive for training effectiveness. You will be engaged in a practical, interactive and lively workshop. Facilitator encourages peer and group practices using realistic sales scenarios when conducting the gap analysis for your reflection, review and, critiques on areas of improvements. You will be in experiential hands-on learning through mini-lectures, assessments, group discussions, role-playing exercises, skills-building activities and simulated case studies. 
 
Who Should Attend
Sales Professionals who need to engage prospects and existing clients during sales conversations for better engagement and conviction to buy.
 
Group Size: 12 - 16 people
 
Course Duration: 2 days, 9-5pm