Too often, performance appraisals end up impact the employees' morale rather than motivate, retain and develop them to excel to the next higher level of performance. The reporting officers who possess performance appraisal skills tend to be more confidence in conducting effective performance appraisals. They have the abilities to help employees not only acknowledge performance gaps more willingly but also accept the recommended people development plan for professional development. 

 

What Benefits YOU Get

• Develop a positive mindset of performing effective appraisal system
• Equip with knowledge, skills and techniques to conduct an effective performance appraisal 
• Conduct an on-going performance review that supports employees' professional development

 

What YOU will Cover

• Adopt a positive mindset towards performance appraisal
• Understand the performance appraisals process and roles/responsibilities of appraisers
• Use checklists (for appraisers) to plan for successful performance appraisal to achieve desired outcomes
• Conduct performance appraisals in a conversation manner for positive employee engagement 
• Apply TALK model to address performance issues and staff concerns
• Provide constructive feedback using Situation-Behaviour-Impact (SBI) technique
• Manage the responses of appraisee in difficult situations
• Facilitate performance review through questioning and  active listening techniques
• Follow up with recommended development plan and monitor employee performance with progressive reviews

 

A practical and interactive workshop that includes role-playing exercises, group discussions and presentations, skills-building exercises, self-reflections for action planning.

 

Who Should Attend

Head of Departments, managers and reporting officers who have the responsibilities for people development

 

Group Size: 12 to 15 people

 

Duration: 2 days, 9am to 5pm