Peformance Management for Performance Appraisers
Why You Should Attend This Course
You heard too many complaints about the frustrating experiences from employees about the appraisal process. The organizational climate is tense and appraisal anxieties are felt when the appraisal time is up. Employees are not sure what are expected of them and feedback on the unfairness of the appraisal system.
High performing organizations adopt a culture of performance management to ensure everyone is working towards their full potentials. The culture aligns the departmental objectives with organizational goals. It equips the reporting officers with appraisal skills for conducting effective performance review sessions that leave positive experience for appraisees.
What Benefits YOU Get
- Develop a positive mindset of performance management and appraisal system
- Equip with knowledge, skills and techniques to conduct an effective appraisal session
- On-going performance feedback to discuss performance issues with staff
What YOU will Cover
- Adopt a positive mindset towards performance management and appraisal
- Gain insight of performance management and performance appraisals
- Plan a periodic review and productive performance appraisal session
- Conduct an interactive, structured appraisals with recommended actions and development plan
- Use Situation-Behaviour-Impact (SBI) model to give constructive feedback
- Apply TALK model to address performance issues and staff concerns
- Handle the different types of appraisee reactions in difficult situations
- Facilitate review through questioning, active listening techniques
- Follow up with periodic reviews of progress in achieving objectives
- Avoid the common pitfalls when handling performance appraisals
How YOU will Learn
A practical and Interactive workshop that include role-playing exercises, simulated cases & role play, group discussions and presentations, skills building exercises, self-reflection for action planning and facilitator debriefing
Who Should Attend
Head of Departments and reporting officers who have the responsibilities for people development
Group Size: 12 to 15 people
Duration: 2 days, 9am to 5pm
