Customer Service
Posted: June 25, 2015
Why YOU should Attend
Organizations with outstanding performance results tend to have positive organizational climates which are linked to specific competencies, including the emotional intelligence [ READ MORE ]
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Posted: June 25, 2015
Why YOU should Attend
Customer service is an emotional and subjective experience. Survey shows that up to 90% of the customers have switched their suppliers because of their dissatisfaction form [ READ MORE ]
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Posted: June 24, 2015
Why YOU should Attend
Findings show that services impact customers more directly than products do. The dissatisfaction experienced from some aspects of customer service is the reasons that drive [ READ MORE ]
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