Blog
Posted: May 6, 2026 | Author: Cecilia Sim, Training Strategy Partner, Consultant, Trainer
One of the core topics in my Workplace interpersonal Skills is “HOW Self‑Relationship Improves EQ and Shape Your Relationship With Others.” This principle is powerful because it forms the foundation [ READ MORE ]
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Posted: May 2, 2026 | Author: Cecilia Sim
The Power of Reflection: Seeing Yourself Through Others’ Eyes
You may believe you’re a person with a positive attitude, empathy, and decisiveness — yet perception is not always reality. Sometimes, [ READ MORE ]
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Posted: January 10, 2023 | Author: Cecilia Sim
Reflection to Living a Happier and More Fulfilling Life
Fulfillment means feeling good about what you do - especially when it aligns with your values, supports your life’s purpose, and brings you [ READ MORE ]
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Posted: February 1, 2018 | Author: Cecilia Sim, Facilitator and Strategy Training Partner
What role will bring you better results this year - being a leader, a manager or embracing both?
Perhaps you are already managing a team, or aspiring to be a manager, or seeking to work with [ READ MORE ]
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Posted: November 19, 2017 | Author: Cecilia Sim
Losing a small account may not seem significant to the bottom line of the business. What about if 80% of the business sustainability depends on the top 20% key accounts of yours? To top it off, [ READ MORE ]
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Posted: November 19, 2017 | Author: Cecilia Sim
When Key Accounts Walk Away
You’ve served your clients for years. They’re your key accounts — the ones driving your business growth. But suddenly, a few of them leave for competitors. Losing a small [ READ MORE ]
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Posted: November 12, 2016 | Author: Cecilia Sim
It's just a Job. Where did my Passion go?
Do you no longer feel upbeat, positive, or excited about your work? Has your passion faded, leaving you unmotivated and disengaged? You’re not alone. [ READ MORE ]
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Posted: June 21, 2016 | Author: Cecilia Sim
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Posted: April 29, 2016 | Author: Cecilia Sim
It is inevitable to face challenging situations at work where assertive become essential.
You may be caught being victimized by others who gain pleasure from frustrating your well-being. OR you [ READ MORE ]
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Posted: April 26, 2016 | Author: Cecilia Sim
“Look for something positive in each day, even if some days you have to look a little harder.”
As we step into another year of pursuing stronger opportunities to acquire new customers, it's easy to [ READ MORE ]
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Posted: November 23, 2015 | Author: Cecilia Sim
Have you ever felt unheard, overlooked, or misunderstood at work or in social settings?
You give instructions, but nothing gets done.
You try to capture attention and make a point, but no one listens [ READ MORE ]
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Posted: July 22, 2015 | Author: Cecilia Sim
You sighed hard and repeatedly regretted why you have entered your profession.
You are losing the passion of what you do, and the purpose of holding on to your job. You did it because it seemed [ READ MORE ]
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Posted: April 26, 2015 | Author: Cecilia Sim
It is business as usual. You need to follow up on leads and prospects generated through marketing communications, inbound and outbound marketing activities, networking, sales inquiries, sales calls [ READ MORE ]
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Posted: January 14, 2015 | Author: Cecilia Sim
Welcome to 2015, the year for you to make a difference in your selling approaches to close more sales.
A fresh new year brings new resolutions which include winning the sales. What you could do if [ READ MORE ]
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Posted: November 19, 2014 | Author: Cecila Sim
It is the time of the year that you are reflecting what you have achieved so far.
Are you facing stress, changes, pressure, deadline, challenges and feel like you are losing control in your daily [ READ MORE ]
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Posted: October 8, 2014 | Author: Cecilia Sim
What I Learnt about Bangkok’s Terminal 21
I took a break away from work and went to Bangkok for a four day leisure trip. It was a short trip meant for shopping and dining. I never thought that I [ READ MORE ]
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Posted: June 4, 2014 | Author: Cecilia Sim
Sometimes it is good to take a coffee break to relax and recharge your mind.
Birds that fly into my balcony often capture my attention during coffee breaks. Thrice, some of the birds chose to [ READ MORE ]
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Posted: May 21, 2014 | Author: Cecilia Sim
Prospecting is hard. Do these scenarios sound familiar?
Case 1: You are trying hard to generate interests to your prospects by presenting your company, the benefits of your products, and your [ READ MORE ]
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Posted: April 10, 2014 | Author: Cecilia Sim
You have been in sales and marketing for many years. Despite your subscriptions to resources from the thought leaders, you have little time to read and keep current with the overwhelming buzz words [ READ MORE ]
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Posted: April 4, 2014 | Author: Cecilia Sim
What do you say to your buyers when selling, offering or describing your expertise? Can you recall those repetitious and meaningless words in your sales presentation? They are not new to you and me [ READ MORE ]
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Posted: January 15, 2014
I was at Kaula Belait to conduct a workshop. Kuala Belait, an Oil and Gas Industrial Area, is the second largest town іn Brunei, after Bandar Seri Begawan, the capital. I stayed at Swiss Apartment [ READ MORE ]
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Posted: November 12, 2013 | Author: Cecilia Sim
So if you have closed the sales, what’s the next step you can do for your customers?
Or, if it is a new sales call, what ONE key action you could do to engage with your prospect’s interests?
In this [ READ MORE ]
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Posted: August 1, 2013
Making others feel good! And feeling good about yourself
I truly believe that Interpersonal skills can benefit us in the workplace and social life. It builds the foundation for us to communicate, [ READ MORE ]
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Posted: May 21, 2013
You set targets and goals in the beginning of the year. You think about what you want to do well and pen it down or visualize it.
A few of your targets may look like this:
Achieving [ READ MORE ]
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Posted: March 22, 2013 | Author: Cecilia Sim
This is one of the great experiences from a sales workshop in last quarter three 2012. I felt strongly about sharing with you the good feeling of creating results for customers.
It all started when a [ READ MORE ]
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Posted: January 25, 2013
There wasn’t much selling to me about Vietnam the third time. I was sold the first time on the first trip. My first experience with Vietnam was in HCM in 2009, the second was family trip in Hoi An [ READ MORE ]
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Posted: October 26, 2012
You finally got the appointment to see the panel of decision makers who have interests in your products.
You sat in front of the decision makers. You introduced yourself, established rapport with [ READ MORE ]
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Posted: October 12, 2012 | Author: Andy Tan
These principles are applicable regardless of the technology you used and it apply to social media too.
Respect other people
Whether you are using email, instant messaging or any social media [ READ MORE ]
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Posted: July 3, 2012
My family spent the first week of June vacation at Boracay, Estacio Uno Resort, and Philippines. Boracay is the 2nd best beach in the world according to trip advisor. It has long stretches of [ READ MORE ]
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Posted: March 28, 2012 | Author: Lotte Poole
‘I never know what I’ve said until I’ve heard the answer’
Sam Goldwyn
There’s hardly a job today where we’re not expected to work well with other people.
The success of our day often revolves [ READ MORE ]
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Posted: February 15, 2012 | Author: Cecilia Sim
Referral is a qualified prospect who has interests in the benefits of your products and services. The fastest way to get referral is through existing clients who have engaged your services or who [ READ MORE ]
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Posted: January 7, 2012 | Author: Cecilia Sim
Marketing Strategies Workshop 12 Dec 2011
It was an engaging marketing strategies workshop that I have conducted today for a SME that has presence in Kazakhstan, Pakistan, Iran, and Indonesia beyond [ READ MORE ]
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Posted: December 1, 2011
I am back to Singapore after a workshop trip from Yangon. Great to be able to say Hello to you again after a few months break from writing. Time certainly flies admist all our busy schedules.
I [ READ MORE ]
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Posted: October 31, 2011 | Author: Alphonsus Tan
“Change is the only constant” – Heraclitus. The marketplace is changing at breakneck speeds due to changes in technology and new product developments. Customers’ perceptions and preferences are [ READ MORE ]
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Posted: October 8, 2011 | Author: Andy Tan
Social media, blogging, search engine optimization and email marketing are powerful ways of developing online leads for most business. However your company’s website is where your prospect makes a [ READ MORE ]
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Posted: May 27, 2011 | Author: Cecilia Sim
I had spent my 10 days of holiday at HCM and Hoi An, Vietnam. The selling behaviours from the Vietnam sellers have demonstrated the importance of non-verbal communication skills.
As you may have [ READ MORE ]
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