Susan brings with her more than 20 years of working experience in the field of Human Resource Management and Development. Her experience spans across industries like telecommunications, market research, information technology and healthcare. She was in management positions for various organisations and is currently an ICF Certified Coach, Learning Consultant, corporate trainer and facilitator for team leadership retreats.

 

Having been in the role of a Senior Learning Practitioner with leadership responsibilities, Susan is able to share and impart her knowledge and experience in areas like interviewing skills, performance management and people management. She has conducted numerous training sessions for organisations such as Electrolux, ACNielsen Research, Sanmina-SCI, Singapore Labour Foundation, A-STAR, UTAC, Pacific International Lines, Bausch and Lomb, EMAS, Singapore Aero Engine Services Pte Ltd, Singapore Labour Foundation, Parkway Health, Singapore General Hospital, , Singhealth, NTUC First Campus, DTZ, NOV FGS, Kulicke and Soffa, Jurong Port and more.

 

Her interest lies in leadership, personal and interpersonal development. As a certified facilitator, she has conducted programmes on 7 Habits of Highly Effective People, Leadership Development under Development Dimensions International, Competency-Based Interview, Performance Management and teambuilding retreats. She is also certified as a DISC Behavioural Consultant, NLP Practitioner, EQ Brain Profiler, WSQ-ESS programme facilitator and Associate Certified Coach.

 

Susan believes in the transformational effect of coaching in empowering people to achieve fulfilling and meaningful lives.  From healthy living to workplace effectiveness, she journeys alongside her clients with dedication and commitment to seeing results. Her role as a coach involves broaden the perspectives of her clients so that they achieve clarity and take forward action enthusiastically.

 

Susan holds a Bachelor of Business in Business Administration (Distinction Award) from RMIT University and also a Graduate Diploma in Personnel Management (Bronze Award) from the Singapore Institute of Management.

 

Her passion lies in being able to contribute to improving the competencies of her participants through interactive sessions. She firmly believes that competent people make a big and positive difference to the organisation.